All leases are a 12-month term. After your initial 12-month lease obligation, every resident will be asked to sign a new 12-month lease.
Rent payments are accepted in the form of personal check, cashier's check or money order. In addition, payments may be made through the secure tenant portal, once you become a resident of Hidden Oaks Village. Cash is never accepted. Rent can either be mailed or dropped off at our leasing office during normal business hours or through our night drop 24/7. Rent is due the first day of each month and delinquent after the third day of each month.
Hidden Oaks Village is a pet friendly community. Cats and dogs are welcome. Dogs must be approved and accepted after interview.
Additional pet deposit is required.
Our community has a gated secure entrance with unit telephone access.
Hidden Oaks Village has taken the steps necessary to pass the Atascadero Crime-free Multi Housing Program. This is an innovative program designed to prevent and help eliminate crime in housing communities.
Our community policies and lease agreements are written with your comfort, convenience and safety in mind. However, crime has no address and at all times you must take an active role in securing your home, property, and most importantly, yourself.
Resident's or guest's personal property and vehicles are not insured under the apartment lease agreement. We strongly recommend that residents purchase insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. Renter's insurance is relatively inexpensive (typically less than $20/month) and can often be secured through your automobile insurance carrier.
Every resident is under a 12 month lease obligation. If you need to move, the procedure is to give Las Lomas Village a 30-day notice in writing specifying the move out date, but the resident is obligated to pay rent on the unit until it is leased.
Your security deposit is retained until after move-out and may not be applied to your last month's rent, (see your Lease Agreement for details).
After you vacate, your deposit may be applied to any water fees, late fees, or for any costs incurred to return the apartment to the original move-in condition. You will not be charged for normal wear and tear.
By law, your deposit must be returned within a 21-day period. A deposit disposition will be mailed to you within the required time frame. All correspondence will be mailed to the last known address, so it is your responsibility to inform us of your forwarding address upon move-out.
In extreme emergencies, call 911.
Non-emergency service requests can be submitted in any of the following ways:
1) Submit a maintenance request via your online portal.
2) Call the office during business hours (9am - 2pm). If you call after business hours, you are welcome to leave non-emergency service requests on voicemail.
3) Stop by the office and our staff will complete a service request form. Our goal is to respond to work orders within 24 hours! For emergency situations (water leaks, and back-ups, non-functioning AC/heat during extreme weather, electrical outages, gas leaks, and fire) we are available 24/7! During business hours, call the office.
Our 2 and 3 bedroom units have attached garages, and 1-bedroom units have covered carport. Guest parking is provided, as well as handicapped parking. Please let us know if you will need a handicapped space.
To avoid overcrowding and excessive wear and tear, the units are limited to the following: 1 Bedrooms (2 person maximum), 2 Bedrooms (3 person maximum - 2 Adults/1 Child), 3 Bedrooms (4 people maximum - 2 Adults/2 Children).